Our Business Reviews

Rated 4.9 out of 5 stars based on 69 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the company's services. The recurring themes include professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' ability to explain issues in detail, the company's transparency in pricing, and the overall positive experience. Negative reviews are minimal and focus on specific issues rather than reflecting a broader negative sentiment. The weight of positive reviews significantly outweighs the negative ones, indicating a high level of customer satisfaction.

Job Locations and Reviews

Irving, TX - Water heater yearly flush for a great customer
Frank  G.
Frank G. Checked in
Water heater yearly flush for a great customer
Irving, TX 75061
Flower Mound, TX - Water heater repair/replacement
Frank  G.
Frank G. Checked in
Water heater repair/replacement
Flower Mound, TX 75028
Flower Mound, TX - Working on shower valve replacement for a great customer
Frank  G.
Frank G. Checked in
Working on shower valve replacement for a great customer
Flower Mound, TX 75022
Flower Mound, TX - AC condensate drain line repair. For a great customer
Frank  G.
Frank G. Checked in
AC condensate drain line repair. For a great customer
Flower Mound, TX 75028
Arlington, TX - Plumbing remodel.
Frank  G.
Frank G. Checked in
Plumbing remodel.
Arlington, TX 76006
Midlothian, TX - Working on leaking toilet. Plumbing repair
Frank  G.
Frank G. Checked in
Working on leaking toilet. Plumbing repair
Midlothian, TX 76065
Corinth, TX - Has a homeowner call because their unit was not cooling efficiently in the August summer heat in Corinth, Tx. Decided to upgrade to a Amana R32 Heating & Cooling system. Out here on a Saturday for AC replacement in Corinth, Tx. Happy & Comfortable home again.
Justin D.
Justin D. Checked in
Has a homeowner call because their unit was not cooling efficiently in the August summer heat in Corinth, Tx. Decided to upgrade to a Amana R32 Heating & Cooling system. Out here on a Saturday for AC replacement in Corinth, Tx. Happy & Comfortable home again.
Corinth, TX 76210
Flower Mound, TX - Got a call from a customer stating AC not cooling in Flower Mound, Tx. Due to the age & condition of the system, this wonderful family selected AC replacement with a new 15.2 seer American Standard Heating and Cooling System. So we are out in the Timber Creak neighborhood of Flower Mound to get this family comfortable in this brutal Texas heat.
Justin D.
Justin D. Checked in
Got a call from a customer stating AC not cooling in Flower Mound, Tx. Due to the age & condition of the system, this wonderful family selected AC replacement with a new 15.2 seer American Standard Heating and Cooling System. So we are out in the Timber Creak neighborhood of Flower Mound to get this family comfortable in this brutal Texas heat.
Flower Mound, TX 75028
Dallas, TX - Apartments remodel. Plumbing
Frank  G.
Frank G. Checked in
Apartments remodel. Plumbing
Dallas, TX 75227
Highland Village, TX - Installing a warranty evaporator coil, that we found with a R410a refrigerant leak with our electronic leak detector, out in Highland Village, Tx. This customer has trusted us on several projects to keep his family comfortable.
Justin D.
Justin D. Checked in
Installing a warranty evaporator coil, that we found with a R410a refrigerant leak with our electronic leak detector, out in Highland Village, Tx. This customer has trusted us on several projects to keep his family comfortable.
Highland Village, TX 75077
Dallas, TX - Working on water heater. Plumbing
Frank  G.
Frank G. Checked in
Working on water heater. Plumbing
Dallas, TX 75205
Highland Village, TX - Doing a yearly maintenance on a Navien tankless water heater for a great customer. Plumbing
Frank  G.
Frank G. Checked in
Doing a yearly maintenance on a Navien tankless water heater for a great customer. Plumbing
Highland Village, TX 75077
Argyle, TX - Running sewer drain clean machine for a great customer. Plumbing
Frank  G.
Frank G. Checked in
Running sewer drain clean machine for a great customer. Plumbing
Argyle, TX 76226
Dallas, TX - Here in the Preston Hollow residential neighborhood of Dallas Tx performing an a/c condensation diagnosis
Devorian  S.
Devorian S. Checked in
Here in the Preston Hollow residential neighborhood of Dallas Tx performing an a/c condensation diagnosis
Dallas, TX 75220
Dallas, TX - Working on water heater for a great customer. Plumbing
Frank  G.
Frank G. Checked in
Working on water heater for a great customer. Plumbing
Dallas, TX 75206
Lantana, TX - Sewer stoppage. Plumbing
Frank  G.
Frank G. Checked in
Sewer stoppage. Plumbing
Lantana, TX 76226
The Colony, TX - Installing a new R32 Amana 15.2 Seer System out in The Tribute Neighborhood of The Colony, Tx. Found the old R410A Lennox System had a major leak in the Evaporator coil. After getting a few options from multiple companies, this amazing family chose us over here at Honest Home Services to get them comfortable again in this blazing Texas heat.
Justin D.
Justin D. Checked in
Installing a new R32 Amana 15.2 Seer System out in The Tribute Neighborhood of The Colony, Tx. Found the old R410A Lennox System had a major leak in the Evaporator coil. After getting a few options from multiple companies, this amazing family chose us over here at Honest Home Services to get them comfortable again in this blazing Texas heat.
The Colony, TX 75056
Lewisville, TX - Working on water heater for a great customer. Plumbing repair
Frank  G.
Frank G. Checked in
Working on water heater for a great customer. Plumbing repair
Lewisville, TX 75077
Dallas, TX - Plumbing remodeling in apartments.
Frank  G.
Frank G. Checked in
Plumbing remodeling in apartments.
Dallas, TX 75227
Murphy, TX - Out in Murphy, Tx installing a new American Standard 15.2 Seer AC system. This customer found us online and was impressed by our 5 star Google rating and reviews. We looked over some options with this homeowner, and they chose to replace their old Trane system with a new American Standard R454B system.
Justin D.
Justin D. Checked in
Out in Murphy, Tx installing a new American Standard 15.2 Seer AC system. This customer found us online and was impressed by our 5 star Google rating and reviews. We looked over some options with this homeowner, and they chose to replace their old Trane system with a new American Standard R454B system.
Murphy, TX 75094
Dallas, TX - Installing a new 15.2 Seer Amana 2 Ton AC system for a customer over off of Jim Miller Rd in Dallas, Tx.
Justin D.
Justin D. Checked in
Installing a new 15.2 Seer Amana 2 Ton AC system for a customer over off of Jim Miller Rd in Dallas, Tx.
Dallas, TX 75227
Flower Mound, TX - Customer called in because their AC system was not cooling. Found out system had a bad compressor. Customer decided to replace entire AC system with a new Amana 15.2 Seer R32 system in the Timber Creek neighborhood of Flower Mound, Tx.
Justin D.
Justin D. Checked in
Customer called in because their AC system was not cooling. Found out system had a bad compressor. Customer decided to replace entire AC system with a new Amana 15.2 Seer R32 system in the Timber Creek neighborhood of Flower Mound, Tx.
Flower Mound, TX 75028
Mesquite, TX - Tankless water heater upgrade
Frank  G.
Frank G. Checked in
Tankless water heater upgrade
Mesquite, TX 75149
Flower Mound, TX - Installing a brand new 17.2 Seer 2 stage Amana AC System out in the Rustic Timbers neighborhood in Flower Mound, Tx. Customer called us due to their AC not cooling. Found a bad compressor and gave them options to upgrade HVAC system. They decided on a High Efficiency Amana 2 stage system.
Justin D.
Justin D. Checked in
Installing a brand new 17.2 Seer 2 stage Amana AC System out in the Rustic Timbers neighborhood in Flower Mound, Tx. Customer called us due to their AC not cooling. Found a bad compressor and gave them options to upgrade HVAC system. They decided on a High Efficiency Amana 2 stage system.
Flower Mound, TX 75028
Plano, TX - Installing Minis split
Frank  G.
Frank G. Checked in
Installing Minis split
Plano, TX 75023
Review
Devo was great. He quickly determined the problem and was able to fix it. Considering it was a holiday weekend we were very thankful someone could come out and provide service. We highly recommend him and will definitely use the company again.
David - Plano, TX 75025
Review
Beth was absolutely amazing! Super helpful, kind, and on top of everything. Her customer service blew me away—total rockstar!
Bob - Argyle, TX 76226
Review
Hira is the best! She answered all my questions and got me scheduled with a professional immediately. I will definitely be calling for all my future needs!
Christina - Argyle, TX 76226
Review
On Wednesday, 5/21/2025, Honest Heating & Air Devorian Smith arrived at my residence to address an A/C unit issue. He arrived as scheduled and committed to addressing the problem. Upon identifying and correcting the issue, he articulated the me, in details, what the problem was and what likely caused it. During our conversation, I asked several questions to which he answered satisfactory and in details which made me feel confident about his level of institutional knowledge and understanding of his job. Good Job DeVo!!!
Allen - Little Elm, TX 75068
Review
Wow! How refreshing to visit with a professional that genuinely cares about earning our business! Devo is a gift! I’m a Honest convert! You gotta try this company!
Holly - Argyle, TX 76226
Review
Nice work!
Robert - Coppell, TX 75019
Review
Our technician, Devo, was prompt, knowledgeable and friendly.
Kristine - Flower Mound, TX 75028
Review
Devorian provided excellent service today during the spring tuneup of the HVAC system. He is polite, professional and knowledgeable and explained all his findings clearly and completely.
Barrington - Northlake, TX 76247
Review
Excellent service!
Nicole - Dallas, TX 75206
Review
Excellent Service!!
Jason - Flower Mound, TX 75028
Review
Everyone we have dealt with from your company is kind, honest and respectful.
Seidel - Flower Mound, TX 75028
Review
On time and great service. Much appreciated!
Justin - Flower Mound, TX 75028
Review
Good care of with unit and very nice service
Ghandi - Dallas, TX 75203
Review
Devorian did an exceptional job for an exceptional situation. We had thick layers of dust in our vents, possibly pounds of it! We really needed his skills here. Thank you, Devorian!
Victor Mobley - Plano, TX 75075
Review
Thank you Devorian for your excellent service and get our AC fixed over the weekend in a timely manner. We really appreciate your services.
April - Plano, TX 75093
Leave Us An Honest Review

Colton and his team came to the rescue for both my family as well as my mom. They are trustworthy, prompt, and have the technical aptitude to make the repairs. Thanks, Colton!

- Lori N. Facebook Icon

Save time. Save money. Call Honest! Seriously, these guys were at my house on a Saturday within 20 mins of my call and had my AC fixed and running better than ever in no time. Friendly service. Honest answers and top-notch work. Thank you, Honest!

- Matt M. Google Icon

AMAZING service. After 2 companies bailed on us for a last minute emergent call Honest Home Services was there. They truly pulled all the strings to get to us this morning after doing their best to try to rework their schedule last night. We were up and running within 15-20 minutes of their arrival. Highly recommend!!!

- Brittnie H. Facebook Icon

You can’t go wrong with the Honest Heating team! We have 2 systems in our house. The first died and Honest Heating came out the same day. They replaced the system a couple of days later. Meanwhile, the big hail storm we had earlier this year damaged the other system's heat pump. As soon as insurance authorized payment, Honest Heating came out and replaced that system. From the first time I contacted Honest Heating, and each call since, they have made me feel like a valued customer! I highly recommend the whole team.

- Brian B. Google Icon

Andre and Lunden came to my home and made sure my system was in check. Both were very professional and made sure I understood what they were talking about. These were the most knowledgeable technicians I have ever met. If I ever have issues at my home I will be calling honest every time. The turnaround is remarkable compared to the competition.

- Joaquin C. Facebook Icon

Honest is a great professional team and always at a reasonable price. They are my routine air conditioning company and they recent replaced a condenser unit at my house. I had an emergency and they replaced it same day as signing the proposal! Amazing! Angel, Justin, and Andre are awesome guys to work with.

- Kevin B. Google Icon

Thank you so much for the THOROUGH evaluation and repairs to my AC unit. Lunden was phenomenal!!!

- Georgia M. Facebook Icon

Honest Home was so wonderful! Jake came same day to fix our heater and had the issue figured out within a few minutes. He was also able to install a smart thermostat for us quickly and efficiently. Definitely will be using them again!

- Meg C. Google Icon

Great friendly service. Very happy with our new A/C !!!!

- Steve T. Facebook Icon

I recently had Honest Home Services replace my ductwork and furnace, and I'm thrilled with the results. From the beginning, the team, led by Justin, was incredibly professional, friendly, and efficient. His responsiveness and dedication were exceptional. He went above and beyond to address any questions or concerns promptly. The team's consideration for minimizing disruptions during installation made the entire experience seamless. Honest Home Services deserves high praise for their honesty, efficiency, and customer-centric approach. If you're in need of HVAC services, I highly recommend this team for their outstanding work and commitment to customer satisfaction.

- Kelsey F. Google Icon